Enterprise Admin Console - Users & Teams Administration

In your domain, you need to invite users to join your Kore.ai domain, and then select which enrolled users and teams that you want to manage. To help manage users, you can create groups, manage teams, and create and assign custom user roles to delegate permissions. You can also review and identify trends for users, teams, and rooms with analytics and reports.

• Enrollment Module Overview
• Invite a User by Email Address
• Enrolling a New User
• Create a Bulk Invite File
• Upload a Bulk Invite File
• Enrolling Many Users
• View History of Bulk User Invite
• View the Results of a Bulk Import
• Importing Users and User Data
• Create an Import File
• Upload an Import File
• View History of Imports
• View Results of an Import
• Synchronizing Users from Active Directory
• Configuring Active Directory Sync
• Installing the Kore.ai Directory Agent
• Manually Start a Sync with Active Directory
• View History of Active Directory Synchronization Runs
• View the Last Run Report for Active Directory Sync
• Users & Teams Module Overview
• Managing Your Users
• Working with Managed Users
• Change Managed Users to Unmanaged Users
• Working with a Managed User
• Change the Status of a Managed User
• Reset a Managed User Password
• Modify a Managed User Profile
• Add a Managed User to a Group
• Remove a Managed User from a Group
• Transfer the Primary Master Admin Role - Users & Teams Module