Managing Billing Contact Information

Your Billing contact information in Kore can be managed on the Billing Profile page in the Billing module in the Enterprise Admin Console. Your contact information includes your Kore account number, name and address, telephone, and email address.

Only the owner of the Kore account, such as the Enterprise Admin, or a Space Admin, can view and edit the billing information in the Billing module. Your original billing information is defined when you sign up for a paid Kore account.

The following illustration is an example of the Billing Profile page in the Billing module for a fixed subscription account with a sales contract in-place with Kore. For fixed subscription account, contact the Sales department at Kore to make changes to your billing profile.

The following table describes the fields and controls on the Billing Profile page used to define the contact information for the billing contact for the Kore account.

ControlDescription
Kore Account Number The account number assigned to your enterprise Kore account. This field is read-only.
Company Name The name of the company or organization.
First Name The first name of the billing contact for the enterprise Kore account.
Last Name The last name of the billing contact for the enterprise Kore account.
Street Address The first address line after the name of the billing contact for the enterprise Kore account.
Street Address 2/Suite The second address line or suite number, if needed, after the name of the billing contact for the enterprise Kore account.
City The city of the billing contact for the enterprise Kore account.
Country The country of the billing contact for the enterprise Kore account. Select a country from the drop-down list. The country sales tax percentage is displayed unless United States is selected for the Country field.
State The State of the billing contact for the enterprise Kore Account. Select a State from the drop-down list. This field is only available if United States is selected for the Country field. The State sales tax percentage is displayed.
Zip The Zip code of the billing contact.
Contact Phone Number The telephone number of the billing contact for the enterprise Kore account.
Email ID

The email address of the billing contact for the enterprise Kore account. This field is required.

Update Click to save changes made on the Billing Profile page. This option is not available for Enterprise accounts using fixed subscription billing.

 

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Next Steps

If you modify your billing contact information, you should also review, and if required, update your payment methods. For more information, see Change Payment Method.

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