Viewing your Billing History

The Billing History page in the Kore Billing module of the Enterprise Admin Console shows your historical payment transactions with Kore in a chronological list of billing transaction summaries, and a link to the transaction statement. For more information, see View your Billing History

The following illustration is an example of the Billing History page in the Billing module.

The following table describes the columns displayed in the Billing History of Payments table on the Billing History page.

ColumnDescription
Date The date of the invoice for your enterprise Kore account.
Transaction Details A summary title of the invoice, and a link to the invoice receipt.
Payments Payment information for the invoice to include:
  • Charge Type -The type of invoice payment or credit, for example, Credited, Discount Credits, Notify, Credit Card, and so forth.
  • Amount - The amount of the invoice transaction.
  • Discount Credits Balance - Remaining balance of credits after the invoice is processed.

An invoice for your Kore plan for your Kore account is generated on a monthly or annual basis, depending on the Payment Method selected.

The following image is an example of a Kore account invoice.

The following table describes the fields displayed on your Kore account invoice available on the Billing History page.

FieldDescription
Billed To Name and address of the Kore account owner.
Issue Date The date and time of the invoice for your enterprise Kore account.
Payment Type The type of invoice payment as Payment, ACF/EFTRedeem, or Refund.
Billing ID The Kore ID for the invoice.
Account Type The type of Kore account as Enterprise or Individual.
Account ID The Kore account number.
Billing Transactions The description of the charge or refund for your Kore account, include the number of days charged or credited for the billing cycle and the number of users.
Invoice Breakdown

The amount invoiced as:

  • Listed Price - The gross amount published for the transaction.
  • Amount Invoiced - The actual amount invoiced for your account before credits.
  • Available Discount Credits - The amount of discount credits available before this transaction.
  • Net Amount - The amount charged/refunded for this transaction after credits.
  • PLUS Application Taxes < Tax Percentage > - The amount of taxes charged/refunded for this transaction.
  • Total Charges - The total amount charged/refunded including taxes.
  • Remaining Discount Credits - The amount of remaining discounts after this transaction.
Payment Information

The payment information related to the Total Charges as:

  • Total Amount Paid - The amount charged/refunded to the payment method type.
  • Payment Method - The type of payment method used for this transaction, such as EFT, ACH, credit card, etc.
  • Transaction ID - The Kore ID for this transaction based on the date timestamp.

In This Section

Next Steps

If you have a balance due for your Kore account, you may want to modify your payment settings. For more information, see Change Payment Method.

Comments