Selecting Space Users

In the Kore Space Admin Console, you may need to select one or more users for various functions. For example, to add a new user to a space, or assign users to a Bot, and so forth. This topic describes the user selection tab or page used throughout the Space Admin Console.

Your tab or page may vary in options and table columns for users, however, the selection process is the same. The following illustration is an example of the Managed Users tab on the Member Enrollment page in the Member Enrollment module in the Space Admin Console.

The following list describes the columns displayed for Kore users. Depending on the context of your user selection page, not all of the following columns may be displayed.

To sort the list of column values, click the Arrow Up  icon or Arrow Down icon to the right of a column name. The following list describes the columns displayed in the admin console table.

ColumnDescription
Name Displays the Kore user name.
Plan Type The Kore plan for the Kore user. One of:
  • " -- " - The user was invited to join Kore as a managed user but has not yet completed the registration.
  • Free
  • Premium
Status Displays the Kore user status. One of:
  • Active - The user is active and can interact with other Kore users. The Status of an Active user can be changed only to Suspend or Deactivate.

  • Inactive - The user is not active, but user data is retained in the system. The Status of an Inactive user can be changed only to Active.

  • Suspended - The user is suspended by an administrator. The user cannot log on to Kore, however, messages can still be sent to the suspended user. The Status of a Suspended user can be changed only to Activate or Deactivate.

  • Locked - The user exceeded the maximum number of log on attempts. The Status of a locked user can be changed to Unlock, Suspend, or Deactivate.

Admin Role Displays predefined and custom admin user roles. Predefined admin user roles include:
  • None - The user is not assigned an admin user role.
  • Admin - The user is assigned an Enterprise Admin role.
  • < Custom Role Name > - A user is assigned a custom role, for example, Message Control - Full Access.
Member Role For spaces, a user can be assigned one of the following roles:
  • Member - By default, all members of a space are assigned the member role except for the space owner who creates the space.
  • Admin - The Space Admin can control all aspects of a space, such as membership, roles, and rooms.
  • < Custom Role Name > - A limited admin role defined by the Space Admin for spaces, for example, room admin.
Department If defined in the Kore user profile, the company department of the Kore user.
Title If defined in the Kore user profile, the company title of the Kore user.

This section describes the commands available on the Action bar. Depending on the context of your user selection page, not all of the following commands may be displayed.

The list of entries of user accounts in your company can be very large. You can group user accounts by Title, for example, Technical Lead, Vice President, or Developer, or by Department, for example, Sales or Product Management, as shown in the following illustration.

After you group user accounts, you can click the Name, for example, Product Management to view all user accounts in that group.

To remove the grouping, click Undo Grouping.

The list of entries in an admin console table can be very large depending on the size of your company, for example, a list of users or spaces. To find one or more specific users, groups, or spaces, in the Search field, enter at least three characters to begin find-as-you-type. For example, enter ra and any matching entries are displayed as shown in the following illustration.

Note: The number of search terms in a search query is unlimited, however, no more than the first 20 characters of each search term is used to return search results.

To view all entries, clear the search field, and then press the Enter key.

Next Steps

After you select the users in your space for your operation, you should apply the changes.

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