Block a Contact

You can block a Kore.ai Messenger contact from the Profile ProfileIcon.png tab screen or from the Manage Conversation screen.

On the Profile ProfileIcon.png tab, tap Contacts, select the user you want to block, and then tap Block < Contact Name >.

On the Chats  tab, select the chat that contains the user you want to block, and then tap the Manage Conversation RightArrowIcon.png icon. For one-on-one conversations (not available for group chats), you can block the sender of the message when you tap Block < User Name >.

Any message that the blocked contact tries to send to you is not delivered to your account.

On Desktop for Web or the Desktop App, click the Contacts  on the top right corner of the Home page. On the Contacts pane, select a user, click the More  icon, and then click Block.

WebContacsBlock.png

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