The following table lists the Team Admin permissions that can be assigned to custom Team Admin roles. When you assign permissions to a role, the user can access the related Team Admin Console module pages at the next log on to Kore.ai Messenger. For more information, see Create a Custom Team Admin Role.
|Category||Permissions||Description||Module & page|
|Team Creation / Profile / Settings||Edit Team Profile & Settings||Edit team profile and settings, including transfer to a new Team Owner.||Team Admin Console > Profile & Settings|
|Team Member Enrollment||Invite Members||Ability to invite new members to a team.||Team Admin Console > Member Enrollment|
|Team Member Management||Manage Team Members||Remove members from a team.||Team Admin Console > Manage Members > Remove Member(s)|
|Edit Team Admin Roles||Assign and modify Team Admin roles currently assigned to members||Team Admin Console > Manage Members > Team Role drop-down list|
|Team Admin Roles||Manage Team Roles||Ability to create or modify Team Admins.||Team Admin Console > Team Roles & Permissions|
|Manage Rooms||Create and Manage Rooms||Create a Room; Delete/Archive Rooms; Edit all Room settings||Team Admin Console > Manage Rooms|
|Team Billing||Manage Billing Profile & Payment Settings||Create/Edit/Manage Billing Information, make payments, change billing plan, cancel account||Team Admin Console > Billing|
|Team Analytics||Access and view reports Analytics Module||Access Kore.ai Analytics Module and view reports. Ability to run reports based on available criteria||Team Admin Console > Analytics|
|View and run Audit Reports||Access Audit Reports; Ability to run reports; filter criteria, etc||Team Admin Console > Analytics > Audit Report|
|View Reports on Default Dashboard||The default dashboard analytics for the account||Team Admin Console > Analytics > Activity Report|
|Team Compliance||Manage Retention||Set up, manage retention for team.||Team Admin Console > Compliance > Retention|
|Manage eDiscovery / On-Hold||Set up, manage eDiscovery and On-Hold for Teams||Team Admin Console > Compliance > eDiscovery|
You can define permissions for a role on the Permissions tab when you create or edit an existing team role.