Create a New Team

As an Enterprise Admin, you may want to create a new team for your Kore.ai Messenger domain. There are no restrictions on the number of teams a managed user can create or own on an enterprise paid plan. This topic describes how to create a new managed team.

  1. In the Users & Teams module, on the Managed Teams tab on the Teams page, click Add New. The Create a new Team dialog is displayed.
  2. On the Profile & Settings tab, in the Team Name field, enter the team name, for example, My First Team.
  3. Optionally, specify the following team settings:
    1. Team Description - Specify the team charter, for example, a description of the team, or how the team can be used in the domain.
    2. Team Owner - A read-only field that displays the Team Owner. By default, you are the Team Owner when adding a new team to your domain.
    3. Pick Color - Click to specify the background color to display on the team logo.
    4. Visibility - Specify if the team is visible to all members in the Kore.ai company directory, or private where the team cannot be returned in search results.
    5. Request to Join - Enable or disables if non-team members can search for, and request join this team.
    6. Allow External Domain Users - Enable or disables if external users to your domain can be added to the team.
    7. Who can invite others - Specify one of the following options to enable inviting new users to join your team.
      1. All Members - Any active member of the team can invite new users to join.
      2. Only Admins & owners - Only a Team Admin or Team Owner can invite new users to join.
      3. Only owner - Only the Team Owner can invite new users to join.
    8. Who can create Rooms - Specify one of the following options to enable members to create rooms in the team.
      1. All Members - Any active member of the team can create new rooms.
      2. Only Admins & owners - Only a Team Admin or Team Owner can create new rooms.
      3. Only owner - Only the Team Owner can create new rooms.
  4. Click Next.
  5. On the Members tab, in the Users table, select one or more users that you want to add as a team member. For more information, see Selecting Users.
  6. In the drop-down list in the Member Role column, optionally select one or more users to have an Admin role.
  7. Click Save.
  8. In the Confirmation for Team Creation dialog, click OK.

The Create a new Team dialog is closed and the new team is available on the Managed Teams page.

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