Manage an Existing Team

To manage an existing team in the Kore.ai Enterprise Admin Console, you must select the team that you want to manage, and then open that team in the Team Admin Console. In the Team Admin Console, you can manage team profile settings, how members can enroll in the team, team membership, permissions and roles on the team, and much more. To open the Team Admin Console:

  • On the Managed Teams tab on the Teams page in the Users & Teams module, click a team in the Team Name column. The Dashboard page on the Team Admin Console is displayed as shown in the following illustration.

You can perform many tasks to manage teams in the Team Admin Console. For more information, see About the Kore.ai Team Admin Console.

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