Create a New Group

You may want to create one or more groups of users in your domain for users with, for example, a related interest, department, or location. Groups created by the admin are not visible to the user and are for administrative purposes only. This topic describes how to define a new group and add users, or existing groups of users to that group.

  1. In the Users & Teams module, on the Groups page, on the Action bar, click Add new group. The Create New User Group dialog is displayed.
  2. On the Common tab, in the Group Name field, enter the name for the group.
  3. Optionally, in the Description field, enter a description for the group.
  4. Click the Members tab, and then in the Available Users/Groups section, optionally Sort and then select a Filter to display users and groups that can be added to the new group.
  5. Select one or more Kore.ai Messenger users and Kore.ai groups, and then click , or to add all available users and groups, click .
  6. Click Save. The group is created and the Groups page is displayed.

The Group Updated message is displayed at the top of the page.

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