Managing Distribution Lists

On the Distribution Lists page in the Users & Teams module in the Enterprise Admin Console, if Microsoft® Active Directory® is configured already for your domain, you can view the distribution lists for your domain, as well as the number of Kore.ai Messenger users, both managed users and unmanaged users.

Before you can view Active Directory distribution lists for your company, you must have already configured and imported user distributions lists. You can configure user distribution lists on the Distribution Lists tab in the Configure Synchronization with your Company Directory dialog. For more information, see Sync Users with your Domain Active Directory.

The following illustration is an example of the Distribution Lists page in the Users & Teams module.

To sort the list of column values, click the Arrow Up  icon or Arrow Down  icon to the right of a column name. The following list describes the columns displayed in the admin console table.

Column Description
Name Displays the Name for the distribution list from Active Directory.
Membership Displays the number of distribution list members. When you click the Members link in this column, the following distribution list member attributes are displayed in the List of Users in < Your Distribution List Name > dialog:
  • User Name - The name of the user in the selected distribution list.
  • Kore.ai User - Set to Yes if the user has enrolled in Kore.ai Messenger, but is not managed, otherwise No.
  • Managed User - Set to Yes if the user is a managed user in your domain, otherwise No.

Note: If the name of the user is a distribution list, the Kore.ai User and Managed User values are displayed as N/A.

Email ID Displays the email address of the distribution list from Active Directory.

In This Section

Next Steps

After viewing your distribution lists, you may need to add additional distribution lists of Kore.ai Messenger users in your domain. For more information, see Sync Users with your Domain Active Directory.

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