Invite External Users to Join Your Team

If your team profile allows external users to join your Kore.ai Messenger team, you can invite users outside of your company domain to become team members by sending an invitation to join your team using the email address or mobile telephone number of the external user. Kore.ai Messenger users in your company can be invited to join your team directly using their Kore.ai Messenger accounts available on the Managed Users tab. For more information, see Invite Managed Users to Join Your Team.

To invite external users

  1. On the Invite tab in the Member Enrollment module, in the Team Admin Console, enter an email address or mobile telephone number for each external user to invite to your team.
  2. Optionally, click Add More to add five more blank fields.
  3. Click Send Invitations.

Invitation emails are sent to the selected users to enroll in Kore.ai Messenger and the Invites sent successfully message is displayed at the top of the screen.

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