Define User Event Reports

On the Audit Report page in the Analytics module in the Kore.ai Enterprise Admin Console, you can view both system and user events. This topic describes how to view and filter user events.

  1. On the Audit Report page in the Analytics module in the Enterprise Admin Console, on the Actions bar, enter the name of the user that you want view events for in the Search field, and then click the Search  icon. All system events for the user specified are displayed.
  2. In the View Options section, in the Start Date field, enter or select a date to define time period start date.
  3. In the End Date field, enter select the time period end date for the report.
  4. In the Event Category drop-down list, select All or one category. Depending on the selected event category, the values in the Event Name drop-down list are dynamically populated.
  5. Select All or a single event in the Event Name drop-down list.
  6. Click Update. The filtered results for the specific user are displayed.

Tip: Click any row to view details about the event as shown in the following illustration.

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