You can select a specific user and then add that user to one or more groups. This topic describes three methods that you can use to add Kore.ai Messenger users to groups in the Enterprise Admin Console.
- On the Managed Users tab on the Users page in the Users & Teams module, in the Kore.ai Enterprise Admin Console, click a user name in the Name column. The < User > page is displayed.
- Click Edit Group(s). The Add selected users to 1 or more groups dialog is displayed with a list of all groups in the organization.
- Select one or more groups to add the selected user to, and then click Apply,
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In the find-as-you-type Search field, enter the name of a group to filter the list of groups, select one or more groups to add the selected user to, and then click Apply,
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Select Group to select all groups in the list, or in a filtered list of groups, and then click Apply.
The selected user is added to all groups selected.
In the Add selected users to 1 or more groups dialog, you can click Manage Groups to access the Groups page in the Users & Teams module. For more information, see Managing Your Groups.