Managing Built-In Admin Roles

On the Admin Roles page in the Kore Roles & Permissions module, you can add and remove Kore managed users from the built-in admin role. The built-in Master Admin (Ent Admin)  admin role has the same administrative privileges of the Primary Master Admin (Ent Admin) role. The Primary Master Admin role cannot be deleted, but you can transfer the role to another admin user.

The following page shows an example of the Admin Roles page.

To sort the list of column values, click the Arrow Up  icon or Arrow Down  icon to the right of a column name. The following list describes the columns displayed in the admin console table.

ColumnDescription
User Name Displays the Kore user name assigned to the Master Admin(Ent Admin) role.
Status Displays the user status. One of:
  • Active - The user is active and can interact with other Kore users. The Status of an Active user can be changed only to Suspend or Deactivate.

  • Inactive - The user is not active, but user data is retained in the system. The Status of an Inactive user can be changed only to Active.

  • Suspended - The user is suspended by an administrator. The user cannot log on to Kore, however, messages can still be sent to the suspended user. The Status of a Suspended user can be changed only to Activate or Deactivate.

  • Locked - The user exceeded the maximum number of log on attempts. The Status of a locked user can be changed to Unlock, Suspend, or Deactivate.

Last Updated Displays the user name of the user who made the last change, date, and timestamp for that user.

This section describes the commands available on the Action bar.

The list of entries in an admin console table can be very large depending on the size of your company, for example, a list of users or spaces. To find one or more specific users, groups, or spaces, in the Search field, enter at least three characters to begin find-as-you-type. For example, enter ra and any matching entries are displayed as shown in the following illustration.

Note: The number of search terms in a search query is unlimited, however, no more than the first 20 characters of each search term is used to return search results.

To view all entries, clear the search field, and then press the Enter key.

Click the  button to display the Add Users to Built-In Admin Role < Role Name > dialog. For more information, see Adding a New Master Admin.

Click the  button to delete one or more selected users from the built-in admin role. For more information, see Remove User from a Role.

In This Section

Next Steps

After managing users with built-in admin roles, you may find that you want to create custom admin roles to create users with more, but not all admin privileges. For more information, see Managing Custom Roles.

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