Complete one or more of the following steps to troubleshoot an unsuccessful <meta> tag domain verification in the Kore.ai Enterprise Admin Console.
Note: After each step, sign in to Kore.ai, and then attempt another domain verification.
- Verify that the <meta> tag is updated and published on the domain home page, on your domain web server.
- Verify that the structure of the HTML code on the domain home page is valid.
- Verify that you added the entire and correct Kore.ai verification token into your domain home page.
- Wait up to 24 hours for the Kore.ai Messaging Platform domain verification to complete.
If you cannot access the Enterprise Admin Console modules, contact Kore.ai Support.