Depending on the security required for your company, you may need to enable or disable Single Sign-On (SSO) on the Single Sign On page in the Security module of the Enterprise Admin Console for your managed users accessing the Kore.ai Messaging application.
When you disable SSO or when the SSO authentication validity period expires, managed users must create and log on using their credentials. If no domain password policies have been defined, then default Kore.ai password policies are automatically enabled for the managed users. For more information, see Defining a Password Policy.
To enable Single Sign-On
- In the Security module on the Single Sign On page in the Enterprise Admin Console, click Enable SSO. For more information, see Configure Single Sign-On using OpenID Connect or Configure Single Sign-On using WS-Federation.
To disable Single Sign-On
- In the Security module on the Single Sign On page in the Enterprise Admin Console, click Disable SSO, and then configure user password policies. For more information, see Create a Password Policy.