On the Usage Policy page in the Branding module of the Kore.ai Enterprise Admin Console, you can view the Kore.ai Standard Usage Policy and Terms of Service agreement that all Kore.ai Messenger users must accept before they can use the Kore.ai messaging application. You can customize the Kore.ai Standard Usage Policy for your company by adding a company-specific Supplemental Usage Policy and Terms of Agreement.
The Kore.ai Standard Usage Policy is read-only and cannot be modified. However, you can add a Supplemental Usage Policy displayed to the user when the Standard Usage Policy is displayed. When you add or modify the Supplemental Usage Policy and Terms of Agreement, you can require that new or existing users must accept the new changes.
The following illustration is an example of the Usage Policy page in the Branding module.
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You can also customize the template for the Kore.ai Messenger user enrollment invitation to suit the needs of your company. For more information, see Customizing the User Invitation for Enrollment.