Billing Module Overview

In the Billing module in the Kore Enterprise Admin Console, you can view and modify your Kore account payment information for all enrolled Kore plans and billing. You can view your current subscription charges on the Account Summary page. Additionally, you can access your payment history, update payment methods, payment plan, and update your billing profile.

There are two types of billing:

  • Online - A user in a domain creates an Enterprise Admin account, and then upgrades to a Kore paid plan and provided credit card billing information. Payment method as monthly or annually, billing payment information, and plan type are configurable by the user.
  • Subscription - A company has a sales contract with Kore for a specified number of prepaid user subscriptions. Payment method as monthly or annually, billing payment information, and plan type are configurable by the user.

The following illustration shows an example of the Billing module with the Account Summary page displayed for a company using fixed subscription billing based on a sales contract with Kore.

In This Module

The Billing module is comprised of the following pages:

  • Account Summary Page - Fixed Subscriptions

    On the Account Summary page for fixed subscription billing in the Kore Billing module of the Enterprise Admin Console, you can view and edit information about your Kore account. Depending on your billing type, you can view and modify the Kore plan that you are enrolled in, for example, Enterprise, the number of managed users, payment plan as monthly or annually, and the type of payment method.

  • Account Summary Page - Online Billing

    On the Account Summary page for online billing in the Kore Billing module of the Enterprise Admin Console, you can view and edit information about your Kore account. Depending on your billing type, you can view and modify the Kore plan that you are enrolled in, for example, Enterprise, the number of managed users, payment plan as monthly or annually, and the type of payment method.

  • Billing History Page

    The Billing History page in the Kore Billing module of the Enterprise Admin Console shows your historical payment transactions with Kore in a chronological list of billing transaction summaries, and a link to the transaction statement. For more information, see View your Billing History

  • Billing Profile Page

    Your Billing contact information in Kore can be managed on the Billing Profile page in the Billing module in the Enteprise Admin Console. Your contact information includes your Kore account number, name and address, telephone, and email address.

Next Steps

To get started with the Billing module, you should review the Account Summary page. For more information, see Viewing Your Account Summary - Subscriptions.

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